Abby has nine years of industry experience, and leads our client-centric service team. Abby’s priority is to provide clients with a level of service and attention to detail that they not only expect, but deserve. She works with team members in developing and implementing service-enhancing systems and procedures. Her career began at Smith Barney in Ithaca and Auburn NY. In 2005, she relocated to Rochester, where she worked with Merrill Lynch until joining the Zappia Investment Group.
She graduated from Ithaca College in 2003 with a Bachelor’s degree in Business Administration. Away from the office, Abby loves to sing and act, and is an active member of several local theatre groups. Abby lives in Rochester with her husband Rob and two dogs.